FAQ
How many days you need to install the equipment?
How many staff abroad you sent to install the equipment?
If I were overseas, I would arrange for two people to install the equipment.
You have sales target finished amount requirement to the distributor?
I am a salesperson, and my sales target is at least 100 million RMB per year.
Can I transfer the money to you then you pay to other supplier?
Okay, no problem, I can change suppliers.
Can I delivery the goods from other supplier to your factory? Then load together?
Of course, I can accept deliveries from other suppliers to my company and arrange for them to be shipped together.
When will you leave your factory and to have your spring festival holidays?
Our company usually has a 20-day spring break.
Can the equipment be installed under hot weather?
Our equipment can be installed in hot weather.
Can Your products be installed under the cold weather?
Our equipment can be installed in cold weather.
Do You have office in shanghai or guangzhou that i can visit?
Our company does not have offices in Shanghai or Guangzhou.
Can you send your staff to install the equipment for us?
If needed, I can arrange for Aitesen Company to install the equipment there.
Can I only buy some spare parts from you?
You are welcome to purchase spare parts from me.
Will you will attend the fair to show your products?
Yes, our company participates in the Canton Fair every year to showcase our products.
Can you send your equipment to my warehouse in guangzhou?
Okay, no problem, I will send the goods to our warehouse in Guangzhou according to the customer's requirements.
How long it takes you to provide the designing options for us?
Generally, I will provide you with a design solution within 5 days.
What is your products standardization?
Our standardized product process is (design, manufacturing, use, maintenance).
How do you pack the equipment?
My company will package the equipment according to customer requirements, including cartons, wooden crates, pallets, etc.
Can you can design the equipment according to our size?
Okay, no problem, I can determine the equipment size based on your design.
How many years have your company made this kind of equipment?
My company's equipment has been in use for 14 years.
Which certificate do you have for your equipment?
My equipment has CE, ISO9001, and other certifications.
How many staffs do you have in your factory?
My company currently has over 30 employees.
How can I to be your agent in my country?
To become my agent, you need to purchase my products and sell my brand (GOTOELE).
Do you have any agent in our country?
I do not have any agents in my country.
Do you have any real project pictures of the equipment?
I have many actual project pictures of equipment, such as printing presses, temperature controllers, testing machines, etc.
How far is your factory from the city hotel?
My factory is about 10 kilometers from the hotel, a 5-minute drive or a 15-minute walk, not far.
How far is your factory from the airport?
My company is about 40 kilometers from the airport, at least a 40-minute drive.
How long it will take from guangzhou to your factory?
From Guangzhou to my factory, it takes 12 hours by car and 3 hours by plane.
Where is your factory located?
Xirendang Village, Liushi Town, Yueqing City, Wenzhou City, Zhejiang Province, China
Do you provide free spare parts?
Okay, no problem, I can provide spare parts free of charge.
What is the age range for your products?
Our company's products have a normal service life of at least 1-2 years.
Do you have the age range for your products?
Yes, all my products have applicable age ranges.
If OEM is acceptable?
No problem, I can accept ODM/OEM.
Do you provide sample? Free or charge?
Okay, I can provide samples free of charge.
What is your term of payment?
Our payment method is a 30% deposit in advance, and the remaining 70% before shipment.
What is your MOQ?
Our minimum order quantity is 100 pieces.
Are you a trading company or a manufacturer?
I am a factory and trading company.
How long is your delivery time?
Delivery time depends on the customer's order quantity; approximately 30 days if it exceeds the limit, and approximately 5 days if it is less than the limit.
How many production lines in your factory?
My factory has three production lines.
